Welcome to Astrophori INC! We are committed to providing you with fast and reliable shipping services so that you can enjoy a worry-free shopping experience. Below is our shipping policy, including import and export standards, logistics delivery time, and information about the shipping companies we work with.
Shipping Range:
We currently support delivery to all states in the United States and some international regions. Please note that some remote areas may require additional delivery time.
Shipping Time in the United States:
Standard Shipping: Most orders will be delivered within 3-7 business days.
Please note that delivery time may be delayed due to holidays, weather or other unforeseen circumstances.
International Shipping:
International orders usually take 7-14 business days to deliver, depending on customs processing and logistics companies in the destination country.
Shipping Fees:
Orders within the United States: Shipping costs depend on order weight and destination state. Specific costs will be displayed at checkout.
International Orders: International shipping costs are calculated based on destination, weight and size, and estimated costs are provided at checkout.
Import and Export Standards:
Domestic: All orders will be processed and shipped in accordance with US law. We comply with US consumer protection laws to ensure that you have full rights when shopping.
International Orders: International orders may be subject to customs duties, import taxes, and other applicable fees. Depending on the laws of your destination country, you may be responsible for these additional fees. We recommend that you understand the relevant import policies and fees to ensure a smooth shipment.
Logistics and Shipping Partners
We work with the following logistics companies to ensure that your order can be delivered in a timely manner:
Domestic Shipping in the United States:
USPS (United States Postal Service): Provides standard and expedited shipping.
UPS (United Parcel Service): Provides expedited and express services.
FedEx (FedEx): Provides premium services for urgent and international orders.
International Shipping:
DHL: Provides fast cross-border delivery services for international orders.
UPS and FedEx also provide international shipping services, depending on the destination country.
Tracking Information:
Once your order is processed and shipped, we will provide you with a tracking number. You can use this number to check the status of your package in real time on the official website of the partner shipping company.
Damage or Loss:
We will do our best to ensure that your package is delivered safely. If your order is damaged or lost during transportation, please contact our customer service team immediately. We will do our best to resolve the problem for you, including re-shipping or refunding.
